Contact

Customer Service

Before submitting a customer support request, please:
  1. Contact the retailer in which you purchased the product and let them know about the issue, bringing with you the proof of purchase. It’s very likely that they will be able to solve the problem for you, and even if they for some reason can’t help with the issue, you will be required to do this during the process if there is any warranty-related issue. Doing it in advance will accelerate the process.
  2. If the retailer can’t assist, please ask them if they can help raise the issue to the local COUGAR distributor’s customer service department. They can take charge of most issues not handled by the retailers.
  1. If nothing of the above manages to address the issue, use the link below to access global technical support or USA technical support:

Compucase Corporation

Tel: +1-626-336-6588
16720 Chestnut Street, Unit C City of Industry, CA 91748, U.S.A.

Compucase Enterprise Co., Ltd.

Tel: +886-6-356-0606
No. 225, Lane 54, An Ho Road Sec. 2 Tainan, Taiwan

Compucase Japan Co., Ltd.

Tel: +81-45-470-5948
3-24-5-1F Shin-Yokohama, Kouhoku-ku, Yokohama-City, Kanagawa-ken, 222-0033 Japan

惠州市壹微科技有限公司

消费者服务热线: 400-6882118
售后服务微信：18129692662 QQ:3406644571
地址：中国广东省惠州市大亚湾西区响水北路36号大亚湾智慧科技园孵化中心101室

亞碩國際通路股份有限公司

TEL: (06) 355-7567
台灣台南市安南區安和路二段54巷225號